I have had my car serviced at Acura of Pleasanton since 2008 and I highly recommend Marisol, my service advisor for the last 12 years. She is extremely knowledgeable, explains well what your car needs and why and is trustworthy. If there are any coupons available, she will apply them to help keep the service cost down. She not only listens well and follows through on one's special requests but she remembers them the next time one comes in for service.
I always receive outstanding services with Acura of Pleasanton in recent years.My lease was up in couple months. So I had a very friendly and professional staff, named Omar, helping me out with my new lease. I must say the whole process of dealing with Omar and his team was excellent. Patiently but with no force to sell me to some unwanted packages, Omar kind enough and listen my needs. Omar is a sales professional who is highly and introduced to those want to have car services with.
Hi Laurie, thank you for your kind review; we are happy to pass along your feedback to the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton
Ashley is amazing! She’s knowledgeable and so very kind! She will go out of her way to make the customer happy. I tell everyone how amazing Acura of Pleasanton is. I will definitely buy my next Acura from them!
Thank you Susan for sharing of your recent experience with our teammates during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Acura. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Farouq was extremely helpful throughout the process
We had a great experience purchasing our Acura MDX from Acura of Pleasanton. Our sales person (Farooq) took great care of us and made us feel important from the moment we first met to the hand-off of the keys. We'll be referring you to any friends looking to purchase a new (or used) Acura. Thanks Farooq!!
Hello Michael, Hello we are so pleased you enjoyed your visit to Acura of Pleasanton! We appreciate allowing our team to provide the highest level of care for your Acura and for us to be a part of your ownership experience. Choosing our dealership for your original delivery and service means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick ...
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